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Operations & Customer Service Executive - Swosti Limited

প্রকাশিত:

আবেদনের শেষ তারিখ

16-07-2026 (সকাল ০৬:০০ টা পর্যন্ত)

চাকরির সংক্ষিপ্ত তথ্য

কাজের স্থান (Workplace):

কর্মসংস্থান অবস্থা (Employment Status): Full Time

বেতন সীমা (Salary): Negotiable

চাকরির অবস্থান (Job Location): Dhaka

দায়িত্ব ও প্রেক্ষাপট (Job Context and Responsibilities)

About Company:

  • Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.

  • Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube: SwostiWorld or LinkedIn: Company/Swosti-Limited to learn more.

Job Context:

  • This is a focal position representing the company before the outsiders.

  • You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.

Job Description / Responsibility

  • Address customer queries modestly and ensure customer satisfaction at all level.

  • Explain the services and their benefits to customers for maximizing the use of software.

  • Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.

  • Answer to customer queries modestly whenever there is a customer call.

  • Support Software development by engaging in software testing activities.

  • Any other works as may be required from time to time.

যোগ্যতা ও অভিজ্ঞতা

শিক্ষাগত যোগ্যতা (Education):

  • Graduation / Masters in Business/Commerce/Marketing/ Finance/Accounting only.

  • Minimum CGPA of 4.00 in both SSC & HSC.

অভিজ্ঞতা (Experience):

অতিরিক্ত প্রয়োজন (Additional Requirements):

  • Age At least 25 years

Qualification Requirements:

  • Excellent interpersonal, communication and convincing skill.

  • Sound Accounting knowledge, as we are working with accounting based software.

  • Writing skill especially in English will be an added advantage.

  • Bangla Typing skill.

  • Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.

আবেদনের প্রক্রিয়া ও যোগাযোগ

আবেদন করার আগে পড়ুন:

সম্পূর্ণ প্রক্রিয়া:

Special Instruction:

  • You must possess your own Android Mobile phone & use official SIM for client communication.

Please send your Application along with CV mentioning the position applied for in the subject line to `swosti247@gmail.com`.

সরাসরি আবেদনের লিঙ্ক: Bdjobs-এ আবেদন/বিস্তারিত দেখতে ক্লিক করুন

যোগাযোগের ইমেইল (যদি থাকে): Send your CV to the given email swosti247@gmail.com